Pick-Up & Delivery Policies
Coach House offers delivery of flowers, flower subscriptions, and plant subscriptions to recipients in Chicago and limited delivery to suburban zip codes.
The map below is an approximation of our delivery range. You will be prompted to enter the delivery zip code at check out to verify whether or not we are able to deliver to your designated area.
Delivery of flower arrangements within the red boundaries is available for a $15 fee. Delivery within the blue boundaries is available for a $20 fee.
Please note, deliveries are made Wednesday - Sunday, 12pm - 5pm. We do not deliver on Mondays or Tuesdays. With the exception of certain holidays, such as Valentine's Day.
- You must include the recipient's phone number associated with the delivery. This will allow our driver to notify the recipient of their delivery.
- Someone must be home to receive the delivery. If someone is not home to receive the delivery, we will contact you to re-schedule delivery. All items requiring a second delivery attempt will be subject to an additional delivery fee.
Scheduled In-Store Pick-Ups:
In-store pick-up of items is always free. Items scheduled for in-store pick-up are held for three days before your order is cancelled. If you need us to hold items for you outside of the three-day window, please indicate any scheduling specifications in your order notes when checking out.
Abandoned orders including any fresh cut flowers will not be refunded.